WELCOME

It’s easy to do business with Synchrony. Your consumer financing program can help drive and convert traffic to grow your business.

 

Get started today.

GET STARTED

Prepare to manage your consumer financing program.

Business Center is where you’ll run your financing program, completing tasks like submitting credit applications, processing sales, running bank reconciliation reports and more to help grow your business

What You’ll Need to Register:

Your 9-digit or 16-digit Synchrony Merchant ID Number (MID) provided in your Welcome Email.

Your bank account number to connect your account so that Synchrony can fund your financed sales.

After Registration:

You’ll get a call from us to confirm you understand the information you’ve reviewed and offer additional training.

Synchrony provides free signage to promote your financing program. You’ll receive instructions, plus other printed materials, in the mail.

Complete your orientation training today-"Increasing Sales Through Financing."

Stay current and compliant with your financing program with tips and techniques to help you and your team:

  • Build financing into your sales process
  • Confidently respond to customer hesitations
  • Learn how to expand deferred interest
  • And more…
Young lady hands yellow gift bag to customer

Process An Application

It’s quick and easy for customers to apply for Synchrony financing. Review these steps to understand the application process for you and your customers.

Click through the navigation below to see each step.

1: Select “Sales Tools” from the top of the page and choose “New Credit Application” from the drop-down menu.

2: Select a financing program from the drop-down menu that the application will be applied to.

3: Enter your Employee ID (optional) and click “Next.” Certain financing programs require this information.

4: Collect and enter the applicant information.

5: Select “Sales Tools” from the top of the page and choose “New Credit Application” from the drop-down menu.

6: Select a financing program from the drop-down menu that the application will be applied to.

7: Enter your Employee ID (optional) and click “Next.” Certain financing programs require this information.

8: Collect and enter the applicant information.

Process A Sale

It’s simple for your customers to use Synchrony financing to make a purchase. Once your customer is approved, process the transaction to complete the sale.

To process a sale, follow these steps

1: At the top of the page, select “Sales Tools.” Choose “Enter a Transaction” from the drop-down menu.

2: Select a financing program from the drop-down menu that transaction will be applied to.

3: Choose your transaction type.

4: Enter the customer’s account number. You can swipe their card, key in the number manually or look up the account.

5: Select if the card is present or not present. Select the “Next button.

6: Enter the purchase amount.

7: Enter the first and last name of the cardholder. (If you looked up the cardholder’s account, their name will appear. You may need to select the exact name that matches the cardholder.)

8: Trans/Promo Code: Enter the desired 3-digit promotion code to use with this transaction. If a preferred list of promotions has been set up for use, choose the desired promotion code from the drop-down menu.

9: Select the “Next” button. The transaction has been submitted!

Achieve success and drive long-lasting customer relationships—one sale at a time—with innovative financing products, plus businessbuilding tools, powerful insights and dedicated service and support.

USEFUL RESOURCES
Download important documents.

Review the links below for essential details as you get started with your consumer financing program. The Operating Procedure applies to a wide range of businesses/channels, including the online retailer environment. While it may not apply to your business now, it may in the future as your business model/channels change.

Finance Program Agreement
for Participating Merchants

Operating Procedures


For additional instructions, see your Orientation Guide

DOWNLOAD

For Installment Loan Programs

Download User Guide to see how to process to loan application and contract

DOWNLOAD

Start offering financing today!

REGISTER FOR BUSINESS CENTER NOW

We are here to help. Give us a call at 866-885-2637 for any questions you have as you get started with Synchrony or registering on Business Center.

CONTACT US