Training & Education

Explore our simple video series and documents to easily understand how to use financing, one of the most powerful tools in your toolbox.

Too busy to take it all in at once? Learn at your own pace.

Training & Education Library

Promotion Selection Best Practices

Tips to select the promotions that best meet you and your customers needs.

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Marketing Playbook

Marketing tools to drive traffic to your business and help customers finance projects with you.

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Financing Online Best Practices

Recommendations for displaying your financing options online.

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In-Home Sales Tool

Choose the promotions you offer and quickly view terms and disclosure information.

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Presales Phone Call Script- HVAC

Sample script of an appointment-setting presales phone call.

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Presales Phone Call Script- Home Improvement

Sample script of an appointment-setting presales phone call.

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In-Home Sales Script

Sample script and tips for leveraging financing to help close the sale.

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Creating a Needs Assessment

A list of key questions to ask to better understand your consumer’s needs.

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Company Presentation Tips

Tips to improve your company’s presentation to consumers.


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S.A.L.E.S Closing System

A proven method for handling consumer hesitations (Silence, Affirm, Layer, Eliminate, Solve).

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Closing Checklist

A checklist to help close a sale with special financing options.


  
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Applying for Credit & Results

Multiple ways your customers can apply for credit and the three credit decisions.


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Resolving Dispute & Fraud Claims

Easily learn how to receive notifications and address claims.

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Completing a Sales Slip

Instructions for filling out and completing a sales slip.

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Business Locator

How to add your business to Synchrony's Business Locator so customers can find you.

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My Customer List

Get a list of your cardholders, along with their available credit, to help you market effectively.

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Approved & Unapproved Product List

View approved and unapproved interior and exterior products.

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Synchrony Approved Warranty Providers

Explore warranty providers to help cover your customers and grow your business.

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Cost of Credit Calculator

Give your customers the option to finance their projects. Try out this simple tool that calculates your true cost of credit and gets you ready to close more sales.

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Become a Merchant

Take the first step toward giving your customers the purchasing power they need.

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